The Wheelchair Story

We will show you the whole process which every customer goes through if he or she decides to purchase an Ultina wheelchair. Choosing the right product, raising funds or the whole core of the process – measuring and producing the wheelchair according to the individual needs of each client are the key points that we will talk about. We will also reveal the production process and, finally, we will end up the whole story with the delivery of the wheelchair.

2 | Measuring

We strongly believe that only a well-done measurement makes a top-quality wheelchair. As everyone of us is unique, our wheelchairs are originals too. We borrow a term from the branch of fashion design, particularly from tailored suits. The #BESPOKE methodology is the most convenient label for our method, which consists of making the suit (read crafting the wheelchair) to measure. In other words, we use no physical model and the wheelchair is made accordingly to the customer. The cut (read manufacturing documentation) is created based on your measurements. It enables us to include any element, which benefits your performance or comfort, to the wheelchair. Our experienced designers cooperate and try to find the best solution for every customer.

As we treat every wheelchair individually, each of our wheelchairs is unique as well. #BESPOKE is the highest level of manufacturing and that is also our goal. An unforgettable part of the #BESPOKE methodology is a try of an undone suit (read welded wheelchair) at the customer’s place. At more complicated tasks, we also put this step into the production process.

4 | Documentation and production

The quality of the final product is directly proportional to the quality of the manufacturing documentation. When the optimization and the 3D draft have been accepted by the customer, we carry out last checks and make the final output, which consists of tens of technical drawings. Those are the family tree of every Ultina wheelchair. Then, the manufacturing documentation is handed over to our engineers, who start making the so far virtual products real. It is crucial to flawlessly prepare, bend and burn off every part of the frame so that everything fits perfectly and can be welded. Then, the quantitative and qualitative checks are executed and another highly important phase comes up – the textile.

Every textile we use on our wheelchairs is made accordingly to the particular product using the #BESPOKE method. We do not fear any individual corrections or changes, so we can every time achieve the most comfortable and safe textile. When all the parts of the wheelchair have been produced and checked, the final completion and drive tests can take part.